Contact information
Effective date: 11 August 2026
SwordEyeVisions Ltd
Company number: 16363676
Registered in England and Wales
Registered office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
CUSTOMER SUPPORT
For questions about Shopify orders, physical products, shipping, returns, refunds or account-related matters, contact:
support@swordeyevisions.com
For a digital purchase made through another authorised SwordEyeVisions channel, use the support route shown in that purchase journey or contact support@swordeyevisions.com.
GENERAL AND BUSINESS ENQUIRIES
For general enquiries, collaborations, partnerships, photography, creative services and other business matters, contact:
info@swordeyevisions.com
PRIVACY AND DATA-PROTECTION ENQUIRIES
For privacy questions or requests concerning your personal information, contact:
support@swordeyevisions.com
RETURNS
Do not send returns to our registered office.
Products may be fulfilled through different production and delivery routes. Please contact Customer Support first and wait for written return instructions before sending any product back.
LEGAL AND FORMAL CORRESPONDENCE
Formal correspondence may be addressed to:
SwordEyeVisions Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
The registered office is not a general customer-return address.
CUSTOMER SUPPORT AVAILABILITY
We aim to respond to enquiries as promptly as reasonably possible. Response times may vary depending on enquiry volume, complexity and the nature of the request.
For urgent order-related matters, please include your order number when contacting Customer Support.